1. General Enquiries & Quotes

Submitting an enquiry through Group Chat Getaways does not constitute a confirmed booking. All package options, activity details, and prices provided are subject to venue availability and are only guaranteed once a deposit has been paid.

2. Payments & Deposits

• Bookings are secured upon payment of the required deposit via our payment link.

• For group bookings where individuals pay separately, the booking is confirmed once the initial minimum required deposits are received.

• Outstanding balances must be settled by the agreed deadline prior to the trip start date.

3. Cancellations & Modifications

Cancellation terms, refund eligibility, and date changes vary depending on the specific accommodation providers, venue suppliers, and activity hosts booked. We will communicate the specific cancellation window for your package prior to deposit payment.

4. Supplier Services

Group Chat Getaways acts as an agent/organizer connecting your group with vetted third-party suppliers (accommodations, activities, transport, catering). We are not directly liable for injury, loss, or third-party service changes during your stay, though we will assist in resolving any issues with suppliers.